Frequently Asked Questions
Where do you ship?
We ship worldwide.
How long does shipping take?
AUSTRALIA:
$20 for STANDARD shipping
Australia Post Standard 4-7 business days
$35 for EXPRESS shipping
Australia Post Express 2-4 business days
FREE for all orders OVER $500
NEW ZEALAND:
$20 for STANDARD shipping
International standard 5-8 business days
$35 for EXPRESS shipping
Express International Shipping 3-5 business days
FREE for all orders OVER $500 AUD
USA:
$25 for STANDARD shipping
International Standard 6-14 Business Days
$40 for EXPRESS shipping
Express International Shipping 4-8 Business Days
FREE for all orders OVER $500
CANADA:
$40 for EXPRESS shipping
DHL Express International Shipping 5-8 business days
FREE for all orders OVER $500
ASIA:
China, Hong Kong, India, Japan, Malaysia, Saudi Arabia, Singapore, South Korea
$30 for EXPRESS shipping
Express International Shipping 5-8 business days
FREE for all orders OVER $500
Can I track my order?
Yes! Once your order has been dispatched, you will receive an email within a tracking link so you can follow your package's journey. If you experience any issues with tracking, please contact our support team for assistance.
Returns & Exchange
What's your return/exchange policy?
What is your return/exchange policy?
We want you to love your purchase! If you're not completely satisfied, we accept returns and exchanges within 30 days of purchasing your order.
Items must be unworn, unwashed, and in their original condition with tags attached.
Refunds are issued in the original form of payment made by the customer, minus shipping fees.
Product & Sizing
How do I know my size?
Our pieces are designed for a timeless, relaxed style fit. To find the perfect size for your specific measurements, please refer to our size guide, which provides detailed measurements, model height/weight and sizing plus fit recommendations for each product. If you're unsure, please feel free to reach out to our SWEATS team, as we receive sizing questions every day, we are more than happy to assist!